Shipping policy

Shipping Policy

At LEIDI Cosmetics, we’re excited to get your order to you. Please review our shipping information below before placing your order.

Processing Time

Orders are processed and prepared for shipment within 3–5 business days after your order is placed. Orders are not processed on weekends or holidays.

Once your order has shipped, you will receive an email with your tracking information.

Shipping Time

After your order has been processed, please allow approximately 2–5 business days for delivery within the United States.

Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of LEIDI’s control.

Shipping Address

Please make sure your shipping address is correct before completing your purchase. LEIDI Cosmetics is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been placed or shipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking shows that it has been delivered, LEIDI Cosmetics is not responsible for lost or stolen packages.

If your package is delayed or appears to be lost in transit, please contact the shipping carrier directly using your tracking information.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and products so we can review the issue.

Questions

If you have any questions regarding your order or shipping, please contact LEIDI Cosmetics through our contact page.

Thank you for shopping with LEIDI Cosmetics. ♡